Pledge Partner Commitments

A trusted, cohesive and digitally resilient ecosystem enables our SMEs to succeed locally and to expand beyond our borders. It also attracts companies and investors from abroad to do business with and invest in our SMEs, bringing in economic value and better jobs. To build such a thriving ecosystem, collaborations and partnerships are key.

The Digital Enterprise Blueprint brings together various stakeholders in the ecosystem (including Government agencies, trade associations and chambers, tech industry and institutes of higher learning) to provide SMEs and workers with the right expertise, resources, networks and technologies.

For a start, seven partners have pledged their commitment to the Digital Enterprise Blueprint with various initiatives to support our enterprises and workers.

They are: Singapore Business Federation (SBF), Singapore Computer Society (SCS), SGTech, Amazon Web Services (AWS), Google, Microsoft and Salesforce.

A summary of their commitments:

Building awareness

SBF has pledged to leverage its network of 30,000 SMEs to raise awareness on the initiatives and support outlined in this blueprint.

Strengthening AI adoption

Microsoft, AI Singapore and Enterprise Singapore have jointly developed a programme to drive the adoption of Microsoft’s Copilot among SMEs. Copilot is directly embedded within many Microsoft 365 applications and is an easy-to-use AI tool. In addition to purchasing the Copilot license at a subsidised rate, SMEs can attend training workshops on harnessing Copilot for enhanced business productivity.
Salesforce will partner with IMDA to introduce the Data+AI Boost SME programme and empower 5,000 SMEs to accelerate their growth and scale up faster. This initiative includes training for SMEs to harness trusted AI and data to drive business growth, individual consultation sessions to help SMEs address their business needs and access to knowledge and online learning tools through Salesforce’s Trailhead platform.
Digitally mature SMEs will be paired with established tech companies, such as AWS and Microsoft, to support them in developing GenAI capabilities and deploying bespoke GenAI solutions through IMDA’s GenAI x Digital Leaders programme. For example, businesses will be connected with AWS or Microsoft’s Partner Network for technical expertise and support for their entire journey from tech discovery, development and deployment of GenAI solutions. entire journey from tech discovery, development and deployment of GenAI solutions.

Raising capabilities of solution providers

AWS has pledged to enhance the capabilities of IMDA’s pre-approved Infocomm Media (ICM) solution providers with tools and knowledge needed to stay secure and scale up in the cloud. AWS will support them through initiatives such as security workshops, dedicated technical support for architecture, sharing of best practices on the cloud and cost management review exercises.

Additionally, AWS’s investment into Singapore’s cloud computing infrastructure will enable enterprises to access digital resources like compute and storage, and advanced capabilities like AI. This collaboration enriches the capabilities of our solution providers and cultivates a more resilient and innovative ecosystem.

Microsoft is partnering with IMDA to uplift IMDA’s pre-approved ICM solution providers with GenAI capabilities to scale up adoption of GenAI solutions by SMEs.

Raising cyber resilience

AWS, Google and Microsoft will work with CSA to expand on the existing multi-year collaboration on cloud security to include AI security as more businesses use AI services on the cloud.
Microsoft’s collaboration with CSA on initiatives to protect Singapore’s cyberspace will positively impact at least 2,000 SMEs in Singapore over the next three years.

Upskilling workers

SCS will partner with IMDA to expand the outreach of TechSkills Accelerator (TeSA) to more non-ICT sectors, so they can leverage AI in performing corporate functions.
Over the next two and a half years, SGTech will collaborate with IMDA to facilitate the placement of at least 300 apprentices (fresh or mid-career professionals with a Polytechnic or ITE background) through SGTech’s network of 1,400 corporate members.
SCS and SGTech will partner with IMDA through the TIP Alliance to raise awareness and drive adoption of skills-based hiring practices amongst enterprises by encouraging them to commit to the Employers’ Pledge and implement hiring practices from the Handbook of Tech Roles.